'iTunes could not connect to the iPhone “xxxx xxxxxx” because an invalid response was received from the device.' 'Photos in the Camera Roll of 'xxxx xxxxxx' cannot be imported because the device is locked with a passcode.' Phones won't appear on Finder. Our Mac OS X version 10.7.5 and says it's updated to latest version. If you plug in your iPhone but Image Capture fails to recognize it, you can first unplug and then re-plug your iPhone to solve the problem. In some cases, the Image Capture not working occurs due to a trust issue. Hint: For a shortcut press cmd + spacebar to open the Spotlight Search window and type Image Capture, it should locate the app and allow your to open it. Step 3: Using a lightning to USB ( standard iPhone ) cable, plug your iPhone into the Mac. Be sure that your iPhone unlocked. You will see the iPhone show up in the left sidebar. Try using image capture instead of the photos app. Manually transfer the raw picture files to a folder on your Mac and then drag them into the photos app. Since it is still in the beta phase, the information available is fairly limited, but the minimum iOS you would most likely need is iOS 7 (iOS 8 if you want access to all features).
How to unlock iPhone to import photos? Many iPhone users are bothered by these problems: when trying to import photos via Finder, Image Capture, or Mac Photos app, the application says please unlock your iPhone. But iPhone is already unlocked, 100 percentage sure.
If you have already tried to replug iPhone, update the device or update the mac system, reset system settings, and many other regular troubleshooting methods, but the problem still exists. Here are another five methods that are proved to be working.
Method 1. Tick Backup to This Mac instead of iCloud (Finder Settings)
Here is a success story from some users. They find that the backup setting in Finder is set to 'Back up your most important data on your iPhone to iCloud'. This could leads to Mac's false message that keeps asking you to unlock your iPhone, even if the device is already unlocked. Instead, you should changes the backup method to backup on the computer. Here is the simple tutorial:
Step 1. Unlock your iPhone and USB-connect it to a Mac.
Step 2. Open Finder, pair your iPhone to Finder, and click your device.
Step 3. Under General, Tick 'Backup up all of the data on your iPhone to this Mac'.
Method 2. Take a New Picture to Let Finder Know There is Something New
Some users find out a workaround to deal with this false unlock iPhone message issue:
Simply unlock your iPhone, and take a new picture.
And the reason behind this is, Mac Finders might mistakenly think there were no photos to import or sync.
To illustrate, as you have synced iPhone with Mac previously, so that all those photos were synced to the Mac, and when you plug in iPhone this time, either Finder or the Mac Photos app detect that there is nothing new to sync in terms of photos.
Consequently, it uses a rather misleading message to ask you to unlock iPhone. On Pre-Catalina macOS, the situation might use another message, such as 'No Photos' on the App screen.
So, after you taking a new photo, either Finder or the Photos app realizes that you do have photos in the camera roll to sync. The Unlock message would be gone then.
Method 3. Turn off iCloud Photo Library on Your iPhone
Even though you thought you never enabled iCloud photo library, there could be chances that the option is already toggled on: the iOS upgrade might automatically turn on iCloud syncing, without you noticing it.
Check it here: iPhone settings > Tap your name on the top > iCloud, and tap into the photos section.
A little more explanation: iTunes syncing and iCloud syncing are by large mutual-exclusive. That means when you enable iCloud photo syncing, you cannot use iTunes photo syncing.
Method 4. Delete the Corrupted Lockdown Folder Files
Another possible culprit is related to the lockdown folder.
Previously, when your iPhone works properly on Mac, you knew how the whole process goes: you unlock your iPhone, and Mac says you should trust this computer on iPhone. You tap that Trust option, and then you shall be able to access iPhone content from Mac.
Each time you tap trust this Mac, the authorization will create files in the lockdown folder. When it is corrupted somehow, you might see Finder asks you to unlock your iPhone, even though it's already locked.
So what you can do now is to delete that corrupted lockdown folder. And you won't need to worry about the deletion, because next time when you plug in your iPhone and trust the computer, it will recreate new files for the lockdown folder.
Make sure to unplug your iPhone, and follow these steps:
Step 1. Go to /private/var/db/lockdown/ on Mac.
Note: you cannot directly find it in Finder. Press shift+ Command + G to call out the go-to option, then copy and paste the path.
Step 2. Delete the lockdown folder.
Step 3. Unlock your iPhone and plug it to Mac.
Method 5. Update or Reinstall the Apple Mobile Device Driver
This method is a regular step to troubleshoot iTunes not recognizing iPhone error, and it also helps if you are using Finder on macOS Catalina. Below are detailed steps:
For Windows users:
Step 1. Unlock your iPhone screen, unplug and replug it to the computer. Make sure iTunes is not running.
Step 2. Open the Device Manager window (right-click the Windows button, or searcd Device Manager in Start menu).
Step 3. Right click your device and hit update driver.
If you still cannot solve the problem, go further reading this article with more solutions to iPhone connection error.
For Mac users:
Step 1. Unlock your iPhone/iPad screen, and USB-connect it to the computer.
Step 2. Press down the Option Key and hit the Apple menu. You shall see System Information (or System Report on some macOS version).
Step 3. In the newly opened window, scroll down and go to USB.
Image Capture Says Please Unlock Iphone X
Step 4. If you see iPhone is listed in this section, go install the lasted updates of macOS.
Update or download the Apple Mobile Device driver shall solve the connection error. However, if Finder still says you need to unlock your iPhone to import photos and other content, try methods 1 to 4 above.
How can I transfer my video from iPhone to Mac?' Have you ever recorded a full HD video on your iPhone and wondered how to transfer it to your Mac without losing the quality? Then you are at the right place. iPhones are legendary for capturing quality videos of up to 1080p. If you have ever used any of the iOS build in sharing tools to transfer a video, you'll undoubtedly have noticed that the quality gets degraded from the high quality HD to a very low resolution. So what is the best and the easiest way of transferring videos from iPhone to Mac without losing quality? This tutorial will guide you through the various ways of transferring recorded videos from iPhone to Mac without quality loss.
Method 1: Transfer videos from iPhone to Mac via dr.fone
dr.fone for Mac prides itself as the ultimate media management solution for your iOS device and Mac and there is no doubt that this software application gets the job done. It enables the users to share their music without being bound by iTunes. It also gives the user the opportunity to transfer music files at a super high speed using the batch transfer option.
To transfer video via dr.fone, simply follow the steps below:
- Connect your iPhone, iPad or iPod touch to your Mac with the use of the provided USB cable.
- Launch dr.fone. Your device information will be displayed as shown in the screenshot below.
- Tap on the 'Movies' option on the top of the screen, select the movies you need and then hit 'Export' to transfer the movies. The same is used to transfer music videos, iTunes and podcasts.
- If you're going to transfer iPhone recorded videos to Mac, you should find them first. Click Photos in the left window, then you can see them in the right side. After then, select wanted ones and click 'Export'.
Other uses of dr.fone
dr.fone gives the user the opportunity to transfer music from iPhone, iPad, iPod to Mac in one click without any duplication of contents. Other uses of this amazing program include:
Method 2: Use of iMovie
iMovie is a software application developed by Apple for video editing for Mac and iOS. It lets you enjoy a wide array of video editing features and enjoy your videos like never before. You can now browse your clips more easily and create beautiful HD content and Hollywood style trailers. As long as you have your iPhone and your Mac connected via USB cable, you can simply transfer videos from your iPhone to your Mac with iMovie. Below find the steps to follow:
Step 1: Connect your iPhone and your Mac via USB cable. On your Mac, run iMovie app. Press 'file' and then select 'import from camera'.
Step 2: Once your iPhone is detected, all the video clips in your device's camera roll will be displayed. Select the video clips that you want to transfer to your Mac. Click 'file' then 'New project' to create a project. Drag and drop the videos you selected to the project. Click 'share' and then 'Export movie' in order to share the video files to your Mac hard drive. See illustration below.
This method is efficient and ensures the video doesn't lose the original quality. However, it suffers from one drawback in that it requires the use of a cable in a world where everything is changing to wireless.
Method 3: Transfer videos from iPhone to Mac by use of Image Capture
Image capture is another application from Apple that enables users to transfer their videos from iPhone to Mac at full quality rather than in a compressed version. To transfer videos from iPhone to Mac by use of Image Capture, follow the steps outlined below:
Image Capture Says Please Unlock Iphone Xr
- Connect your iPhone to your Mac via USB cable.
- Launch the Image Capture app on your Mac
- Once launched, the Image Capture app should detect the iPhone .
- Review the various selections available such as where to download the videos, whether to download individuals or select all as shown in the screenshot below.
- Transfer your videos to Mac. Once you have done your selection and taped on 'download' it displays a status bar and immediately transfers the videos to Mac. Alternatively you can select a video and drag it to your target folder.
Image Capture Says Please Unlock Iphone Passcode
Summary
Migrating your music library from iPhone to a Mac couldn't be a breeze if you don't have the right tools to get the job done. Luckily Apple has flooded the market with copious application that suits every aspect of media management. Many software applications exist for transferring videos and photos from iPhone to Mac; while new and wireless programs are being developed at an alarming rate, others like iPhoto have become redundant.